top of page
How it Works
Step 1.
Both buyer and seller complete a quick ID check so everyone knows who they're dealing with.
Step 2.
The seller pays a small, refundable deposit that covers the fee only if they back out. It's fair play commitment - whoever walks away absorbs the fee, so neither side loses unfairly.
Step 3.
The buyer transfers the agreed amount into Trust Toucan's secure holding account. Funds are prepared for instant release while the buyer gets up to 5 days to inspect the item, with a minimum three-business-day clearing window for safety checks and fund clearing.
Step 4.
Once the buyer is satisfied, they confirm in-app and digitally lock funds by signing the purchase agreement. This guarantees the money is ready for release as soon as the seller confirms transfer.
Step 5.
The seller then transfers ownership or hands-over the item and signs the same purchase agreement to confirm the deal. The moment both sides have signed, the funds are automoatically released to the seller - arriving usually within 30 minutes during business hours or by the next business day.
bottom of page