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Lock In A Deposit
Check It Out (3-Day Minimum)
Handover & Fast Payment
How it Works
Five simple steps to secure your online transaction
Step 1: Verifies identities
Both buyer and seller complete a quick ID check before the payment starts. You always know exactly who's on the other end -
no fake accounts or hidden details.
Step 2: Seller deposit & fair-play protection
The seller pays a small, refundable deposit that only applies if they back out. It keeps both sides committed and ensures no one loses unfairly.
Step 3: Buyer sends payment
The buyer pays the full amount into Trust Toucan's secure holding account. Funds begin clearing straight away so they're
ready to release as soon as both sides confirm the deal.
Step 4: Item sent & buyer inspection period
The seller ships or delivers the item. The buyer gets up to 5 days (minimum three busness days) to recieve and inspect or test
the item, while funds remain securely held.
Step 5: Buyer confirmation & instant payout
When the buyer's happy, they confirm and sign the digital purchase agreement. The seller is then able to transfer ownership (if required) and sign their side of the purchase agreement, and funds release automatically - arriving usually within 30 minutes during business hours or by the next business day.
Things to note
We don't track shipping
Trust Toucan doesn't track shipping or delivery, but we create a verified, record with ID checks, timestamps, and digital agreements that log every step of the transaction.
Accountability Through Documentation
If one party breaks their responsibilities (for example, refusing to return an item or send payment), the other party has verified ID, details, and agreement records to refer to.
This makes the transaction far more enforceable and accountable than informal sales.
With verified identities and formal records, both parties know there's a clear trail if disputes arise — making everyone more likely to act honestly.
Benefits for Everyone
For Sellers
Funds are verified
No chargebacks with GBP Bank Transfers
Verified Buyer with ID and location
Formal record of transaction completion
For Buyers
Funds secure until you confirm you're happy
Verified Seller with traceable identity
Ability to decline before committing
Formal record of what you paid for
Important Note
Trust Toucan doesn't handle delivery or postage. We focus on what matters most: ensuring accountability through verified identities and recorded agreements.
Trust Toucan protects the money; you manage the movement.
This means you retain full control over shipping methods and timing, while Toucan ensures both parties are verified, committed, and documented throughout the process.
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