For Sellers | Trusttoucan

For the Sellers

When you’re selling something valuable privately, the biggest uncertainty is usually around payment and commitment.

Trust Toucan helps ensure the other party is genuine, keeps the money protected until everything is confirmed, and brings clarity to the entire transaction so you can hand over the item with greater confidence.

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Verify buyers

The buyer completes identity verification before the transaction begins, so you know who you’re dealing with before your item changes hands.

Funds secured before handover

You receive confirmation that the buyer has secured the agreed amount, reducing uncertainty before inspection or collection.

Agreed price recorded

The vehicle details and agreed price are documented upfront, helping prevent last-minute renegotiation on collection day.

Defined inspection window

A clear inspection period is set, so you know exactly when confirmation is due rather than leaving the deal open-ended.

Clear digital record

The transaction is recorded with timestamps, creating a shared record of what was agreed and when.

Structured completion

Both parties confirm in-app, and payment is released automatically, reducing awkward payment timing at handover.

How it Works

Five simple steps to secure your online transaction

Step 1: Verifies identities

Both buyer and seller complete a quick ID check before the payment starts. You always know exactly who's on the other end -
no fake accounts or hidden details.

Step 2: Seller deposit & fair-play protection

The seller pays a small, refundable deposit that only applies if they back out. It keeps both sides committed and ensures no one loses unfairly.

Step 3: Buyer sends payment

The buyer pays the full amount into Trust Toucan's secure holding account. Funds begin clearing straight away so they're
ready to release as soon as both sides confirm the deal.

Step 4: Item sent & buyer inspection period

The seller ships or delivers the item. The buyer gets up to 5 days (minimum three business days) to receive and inspect or test the item, while funds remain securely held.

Step 5: Buyer confirmation & instant payout

When the buyer's happy, they confirm and sign the digital purchase agreement. The seller is then able to transfer ownership (if required) and sign their side of the purchase agreement. Funds release automatically - arriving usually within 30 minutes during business hours or by the next business day.

Important Note

Trust Toucan doesn't handle delivery or postage. We focus on what matters most: ensuring accountability through verified identities and recorded agreements.